Privacy Policy
Privacy Policy
Effective Date: 07/24/2025
Crystal Water Plumbing (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website at crystalwaterplumbing.com.
1. Information We Collect
We may collect the following types of information when you use our website or contact us:
a. Personal Information
- Name
- Email address
- Phone number
- Address (if provided during scheduling)
- Any other information you provide through our contact or service request forms
b. Non-Personal Information
- Browser type and version
- Pages visited
- Time and date of visit
- IP address
- Referring website
- Device information
This information is collected through cookies and third-party analytics tools like Google Analytics.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and service requests
- Schedule appointments
- Improve our website functionality and performance
- Monitor website traffic and usage patterns
- Communicate with you about services or updates
We do not sell, rent, or trade your personal information to third parties.
3. Cookies & Tracking Technologies
We use cookies to improve user experience, analyze site traffic, and manage website functionality. You can adjust your browser settings to refuse cookies, though doing so may impact your experience.
4. Sharing Your Information
We only share your personal information in the following circumstances:
- With service providers who assist us in operating our website or business
- To comply with legal obligations or enforce our rights
- With your consent
5. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. Use of our site is at your own risk.
6. Third-Party Links
Our website may include links to third-party sites (e.g., Facebook, Yelp). We are not responsible for the privacy practices or content of those websites.
7. Your Rights
You have the right to:
- Request a copy of the data we hold about you
- Request correction or deletion of your information
- Withdraw consent for data use (where applicable)
To exercise your rights, please contact us at crystalwaterplumbing@gmail.com or call 301-900-2665.
8. Children’s Privacy
Our website and services are not directed toward children under 13. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact:
Crystal Water Plumbing
9 Todd Court
Thurmont, MD 21788
???? crystalwaterplumbing@gmail.com
???? 301-202-4694